Remote access

Guide to security questions (if prompted)

• Security Question Instructions

Citrix client installation link (if required)

To download the Citrix Receiver and to get instructions for installing Citrix Receiver:

• Download Citrix Client

Remote access instructions

To connect the WCHN Published Applications and RDP, please use the instructions at this link:

• WCHN Published Applications and RDP

For full Hospital connectivity with your WCHN provided laptop, please use the instructions at this link:

• Full Connectivity with WCHN-WCMG Owned Laptop

Support

• Call ITG Service Desk @ 203‐739‐6789
• Speak to an ITG Service Representative
• Have your WCHN login Credentials ready for the ITG Service Representative

Notes:

1. Extra security is required to log in to the new portal.  If you have not already answered the WCHN Security Questions, you will be asked to register using the above instructions. 
2. Access is through the wchn.org WCHN Remote Access link.  If you have the former remote access page bookmarked (nhsaccess.org or portal.wchn.org), the link will not work.