Healthcare Professionals

Remote access

Guide to security questions (if prompted)

Citrix client installation link (if required)

To download the Citrix Receiver and to get instructions for installing Citrix Receiver:

Remote access instructions

To connect the WCHN Published Applications and RDP, please use the instructions at this link:

For full Hospital connectivity with your WCHN provided laptop, please use the instructions at this link:


  • Call ITG Service Desk @ 203‐739‐6789
  • Speak to an ITG Service Representative
  • Have your WCHN login Credentials ready for the ITG Service Representative


  1. Extra security is required to log in to the new portal.  If you have not already answered the WCHN Security Questions, you will be asked to register using the above instructions. 
  2. Access is through the WCHN Remote Access link.  If you have the former remote access page bookmarked ( or, the link will not work.