Western Connecticut Medical Group Earns National Recognition for Patient-Centered Care

Western Connecticut Health Network
Robert Carr, M.D.  Vice President, Clinical Transformation, Western Connecticut Health Network

The National Committee for Quality Assurance (NCQA) today announced that Western Connecticut Medical Group's (WCMG's) thirteen Danbury-area primary care practices have each received NCQA Patient-Centered Medical Home (PCMH) Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.

These nationally recognized practices include the WCMG primary care offices in Danbury, Southbury, Brookfield, Ridgefield, New Milford Green, Litchfield Crossing, Monroe, Wilton, Kent, New Fairfield, Newtown, and Brewster as well as the Pediatric office in Southbury. Each WCMG practice is recognized at Level 3, the highest level awarded by NCQA.

"This is an important accomplishment for patient-centered care in Western Connecticut", said Dr. Robert Carr, Vice-President of Clinical Transformation for the Western Connecticut Health Network. "By achieving the highest-level of NCQA recognition available, WCMG has again demonstrated its commitment to providing our patients with the highest quality of care," Carr said.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients' experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient's care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

"NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients," said NCQA President Margaret E. O'Kane. "Recognition shows that Western Connecticut Medical Group has the tools, systems and resources to provide its patients with the right care, at the right time."

To earn recognition, which is valid for three years, each WCMG practice demonstrated the ability to meet the program's key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

To find WCMG clinicians and their practices with NCQA PCMH Recognition, please see the following.

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA's Healthcare Effectiveness Data and Information Set (HEDIS) is the most widely used performance measurement tool in health care. NCQA's Web site (ncqa.org) contains information to help consumers, employers and others make more informed health care choices.